ClientSuccess is revolutionizing the way SaaS companies proactively manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer lifecycle. Our customer success platform provides actionable insights, rich customer analytics, and best practices that will help you maximize the lifetime value of your customers.

Master Onboarding Efficiency: Brainstorm's Digital Playbook
49:54
Master Onboarding Efficiency: Brainstorm's Digital Playbook
Customer Success Ops Secrets for Accelerating Business Growth with Roger Mendez
48:36
Customer Success Ops Secrets for Accelerating Business Growth with Roger Mendez
The New Post-Sales Model: Growth Automation at Scale - Webinar with Magnify
54:17
The New Post-Sales Model: Growth Automation at Scale - Webinar with Magnify
How to Rally Your Company Around Customer Success and Revenue Retention
31:35
How to Rally Your Company Around Customer Success and Revenue Retention
Master AI in Customer Success: The 5 Pillars You Need Now
32:06
Master AI in Customer Success: The 5 Pillars You Need Now
Leadership in Customer Success: How to Start Strong
32:09
Leadership in Customer Success: How to Start Strong
Start Where You Are: Olympic Lessons for Leadership and Success
56:54
Start Where You Are: Olympic Lessons for Leadership and Success
Boardroom Insights: Elevating Customer Success in SaaS
38:05
Boardroom Insights: Elevating Customer Success in SaaS
Unlocking CS Efficiency with AI: A Practical Guide to Capacity Planning
28:05
Unlocking CS Efficiency with AI: A Practical Guide to Capacity Planning
Video-First Onboarding: Proven Strategies to Reduce Churn
33:06
Video-First Onboarding: Proven Strategies to Reduce Churn
Leading Through Disruption: Strategies for Transformational Leadership
30:31
Leading Through Disruption: Strategies for Transformational Leadership
Monetize Your Post-Sales: Strategies for Success and Growth
25:59
Monetize Your Post-Sales: Strategies for Success and Growth
Rethinking Customer Success: Driving Measurable Results in B2B SaaS
38:19
Rethinking Customer Success: Driving Measurable Results in B2B SaaS
Customer Success 5.0: Lead the Next Era of Customer Success
23:26
Customer Success 5.0: Lead the Next Era of Customer Success
[Webinar] A New Era in Customer Success: CS 5.0 and Baton Live Demo
55:40
[Webinar] A New Era in Customer Success: CS 5.0 and Baton Live Demo
Customer Success at the Center: Cross-Functional Programs that Support CS as an Outcome
52:56
Customer Success at the Center: Cross-Functional Programs that Support CS as an Outcome
Introduction Customer Success in the Sales Process
51:27
Introduction Customer Success in the Sales Process
Customer Success Leadership Bootcamp - May 2024 - Executive Leadership Programs to Get Them Engaged
50:03
Customer Success Leadership Bootcamp - May 2024 - Executive Leadership Programs to Get Them Engaged
Customer Success Leadership Bootcamp - May 2024 - Re-onboarding
54:31
Customer Success Leadership Bootcamp - May 2024 - Re-onboarding
2023 CS100 Highlight
1:34
2023 CS100 Highlight
The Data-driven CCO: Transforming customer insights into strategic actions
50:24
The Data-driven CCO: Transforming customer insights into strategic actions
ClientSuccess Webinar Series: What SaaS Clients Really Want From Their CSMs in 2024
40:57
ClientSuccess Webinar Series: What SaaS Clients Really Want From Their CSMs in 2024
ClientSuccess Webinar Series: Make Customer Conversations About THEM, Not You! with Bob London
53:53
ClientSuccess Webinar Series: Make Customer Conversations About THEM, Not You! with Bob London
CS Leadership Bootcamp - Q1 2024: Designing a Content Strategy to Help Customers Succeed
55:09
CS Leadership Bootcamp - Q1 2024: Designing a Content Strategy to Help Customers Succeed
CS Leadership Bootcamp - Q1 2024: Using Churn and Risk Data to Drive Your New Strategy
54:39
CS Leadership Bootcamp - Q1 2024: Using Churn and Risk Data to Drive Your New Strategy
CS Leadership Bootcamp - Q1 2024: Launching Scaled Programs to Support a 1:Many Enablement
55:04
CS Leadership Bootcamp - Q1 2024: Launching Scaled Programs to Support a 1:Many Enablement
CS Leadership Bootcamp - Q1 2024: Moving from Full Stack CSMs and Introducing Specialty Roles
54:44
CS Leadership Bootcamp - Q1 2024: Moving from Full Stack CSMs and Introducing Specialty Roles
CS100 Live Replay: The Ultimate Guide to Renewal Win/Loss Analysis with the team from Clozd
45:01
CS100 Live Replay: The Ultimate Guide to Renewal Win/Loss Analysis with the team from Clozd
ClientSuccess Customer Stories: Automating customer success playbooks & reducing churn risk at Irth.
3:14
ClientSuccess Customer Stories: Automating customer success playbooks & reducing churn risk at Irth.
ClientSuccess Customer Stories: Creating a single pane of glass for Binti Customer Success leaders
2:51
ClientSuccess Customer Stories: Creating a single pane of glass for Binti Customer Success leaders