Our crew at Tier2Technologies are the makers of Helpdesk Buttons/Tier2 Tickets: the impossibly easy way to automate your end users into creating the perfect ticket, every time. With each ticket, you automatically receive a timelapse slideshow of the users' last 20 actions and a self-diagnosing report of real time device data. Learn more by checking out our demo, or visit helpdeskbuttons.com and tier2tickets.com