eGain Solve 24 Video Bite | Cathay Pacific
5:34
eGain Solve 24 Video Bite | Cathay Pacific
eGain Solve 24 Video Bite | APQC
5:32
eGain Solve 24 Video Bite | APQC
eGain Solve 24 Video Bite | Rogue Credit Union
6:21
eGain Solve 24 Video Bite | Rogue Credit Union
eGain Solve 24 Video Bite | Specialized Bicycles
5:30
eGain Solve 24 Video Bite | Specialized Bicycles
eGain Solve 24 Video Bite | RPM Living
5:19
eGain Solve 24 Video Bite | RPM Living
Introducing Knowledge Management at RPM Living | Lindsey Guzman and Meg Rice, RPM Living
31:46
Introducing Knowledge Management at RPM Living | Lindsey Guzman and Meg Rice, RPM Living
Rogue Credit Union’s Knowledge Journey | Amy Durst and Stephany Doyle, Rogue Credit Union
20:58
Rogue Credit Union’s Knowledge Journey | Amy Durst and Stephany Doyle, Rogue Credit Union
Knowledge Management Solution @ Cathay | Priyatha Menon, Cathay Pacific
29:59
Knowledge Management Solution @ Cathay | Priyatha Menon, Cathay Pacific
Maturing Content Operations with eGain Knowledge Hub | Jeannie Saur, Specialized Bicycles
21:21
Maturing Content Operations with eGain Knowledge Hub | Jeannie Saur, Specialized Bicycles
Trusted Knowledge | Ashu Roy, eGain
40:14
Trusted Knowledge | Ashu Roy, eGain
AI and Knowledge Management Trends | Lynda Braksiek, APQC
57:50
AI and Knowledge Management Trends | Lynda Braksiek, APQC
Webinar | The Best Use Cases for Generative AI in Customer Service
54:07
Webinar | The Best Use Cases for Generative AI in Customer Service
eGain AssistGPT for Agents
2:19
eGain AssistGPT for Agents
eGain AssistGPT for Authors
3:04
eGain AssistGPT for Authors
Knowledge Author & Manager Standard Demo
12:38
Knowledge Author & Manager Standard Demo
CXAX
10:50
CXAX
eGain CBR Health Insurance Selection
4:07
eGain CBR Health Insurance Selection
eGain Process Guidance + CBR Standard Demo (Insurance Scenario)
3:07
eGain Process Guidance + CBR Standard Demo (Insurance Scenario)
CBR Product Recommendation Standard Demo (Home Loan Scenario)
4:54
CBR Product Recommendation Standard Demo (Home Loan Scenario)
CBR Financial Assessment Enhanced Demo
5:34
CBR Financial Assessment Enhanced Demo
eGain Knowledge Academy
2:01
eGain Knowledge Academy
eGain | Trusted by Leaders
3:01
eGain | Trusted by Leaders
eGain VA for Agent
2:42
eGain VA for Agent
eGain Knowledge Manager
1:56
eGain Knowledge Manager
eGain Agent Experience
2:32
eGain Agent Experience
eGain Knowledge Author
2:54
eGain Knowledge Author
eGain Executive Training Trailer
1:28
eGain Executive Training Trailer
EDAD18 London | Content Strategy - Meenakshi Sharma, VP, Product Marketing and Design, eGain
20:29
EDAD18 London | Content Strategy - Meenakshi Sharma, VP, Product Marketing and Design, eGain
EDAD18 London | Easy AX - Arvind Gopal, Sr Director of Product Management, eGain
25:01
EDAD18 London | Easy AX - Arvind Gopal, Sr Director of Product Management, eGain
EDAD18 London | Easy CX - Kurt VanDynHoven, Director of Digital Transformation, eGain
18:40
EDAD18 London | Easy CX - Kurt VanDynHoven, Director of Digital Transformation, eGain