It's all too easy to leave newly promoted managers to muddle along and learn on the job.

But this often leaves them feeling:
- frustrated when they don’t get the response and results they want
- overwhelmed with working things out by trial and error
- disillusioned when they don’t get the respect they feel they deserve
- upset because they don’t know what they need to do to get the job done

Unless they get the chance to develop their leadership skills, to be given the resources and the opportunity to build their confidence we are leaving their effectiveness as a manager to chance.

Knocking their confidence in their ability.

And risk demotivating everyone else in the team as a consequence.

Caroline Cooper is founder of Naturally Loyal helping businesses to get more sales through their existing customers. She specialises in helping junior managers within hospitality and tourism businesses giving them the skills and confidence to lead and engage their teams effectively.